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Jobs in Remote
Data Science/Analytics

Business Intelligence Analyst II

Looking for an outstanding Business Intelligence Analyst to join our team at Care.com! We are the largest global technology platform for online care services, helping families, businesses, and corporate employees find high-quality care for their kids, pets, parents, and homes. We're seeking innovative, entrepreneurial, and genuinely nice people to join our team!

Caregivers

Childcare Provider, Full-time; Portland, OR

Information Technology

Senior DevOps Engineer

The DevOps team member is responsible for the tooling and automation underlying the deployment, monitoring, and management of Care.com's services and applications. They provide 24x7 operational support to the engineering teams responsible for the applications themselves, and work with those teams to ensure that requirements around compliance and availability are met.

Caregivers

Childcare Provider - Part-time; Houston, TX

Caregivers

Childcare Provider, Part-time; Fresno, CA

Data Science/Analytics

Senior Business Intelligence Analyst

Looking for an outstanding Senior Business Intelligence Analyst to join our team at Care.com! We are the largest global technology platform for online care services, helping families, businesses, and corporate employees find high-quality care for their kids, pets, parents, and homes. We're seeking innovative, entrepreneurial, and genuinely nice people to join our team!

Engineering

Principal Engineer, UI

We are seeking a highly motivated individual to join the Technology team in the position of UI Engineer. The candidate would join a small, agile team responsible for building a platform to support our community team. The candidate will be responsible for analysis, design, programming, testing, documentation and implementation of new product features.

Product/Design

Product Manager, Enterprise

The ideal Product Manager should be data driven and act with a sense of curiosity and urgency. He or she can successfully motivate teams to solve customer problems. He or she should be flexible and able to jump from creating a product vision to immersing themselves with implementation details. Lastly, the Product Manager should be collaborative, facilitating cross-functional alignment and decision making.

Caregivers

Childcare Provider, Part-time; New York, NY

Product/Design

Director, Product Management (CRM + Member Care)

The Care.com Product team is looking for a Director, Product Management, overseeing our CRM and Member Care teams.

Product/Design

Sr. Product Designer

Care is looking for a Sr. Product Designer for our new Emerging Verticals team. An entrepreneurial team responsible for Care.com’s exploration and expansion within new industries, you’ll be a key member of the core group creating innovative products and services to add to our family care portfolio and help service families through all stages of life.

Caregivers

Childcare Provider, Part-time; Baltimore, MD

Information Technology

Principal DevOps Engineer

The DevOps team is responsible for the tooling and automation underlying the deployment, monitoring, and management of Care.com's services and applications. They provide 24x7 operational support to the engineering teams responsible for the applications themselves, and work with those teams to ensure that requirements around compliance and availability are met. As subject matter experts, Principal level engineers are expected to take ownership of key parts of Care.com’s infrastructure and guide related standards discussions and initiatives. They work closely with architects on the Engineering team to design and then implement fundamental aspects of the platform. Within the Devops team, Principal level engineers provide mentorship and guidance to more junior members of the team and help ensure that team priorities and goals are being met.

Caregivers

Childcare Provider, Full-time; Greater Boston Area

Finance/Accounting

Senior Manager of Revenue Accounting

This role will be responsible for the entire revenue recognition process which includes Care@Work and Care Core revenue streams and the applicable account receivable process.

Engineering

Senior Software Engineer, Frontend

We’re looking for software engineers to join the Care.com team as we build out our technology platform for our out-of-home provider network — the products and systems that power our relationships with daycare and family childcare centers, preschools, camp providers, and other businesses providing care outside the home.

Product/Design

Sr. Product Designer

Are you ready to create user experiences that matter and make people’s lives better? Care.com is looking for a top-notch Sr. Product Designer to join our agile team to strategize and create outstanding user experience for our clients. The ideal person will be passionate about user experience and visual design with an ability to artfully realize UX designs on our desktop, mobile web, iOS and Android applications. If you are up for the challenge, get in touch!

Member Services/Operations

Member Care Representative - Full Time

We are searching for polite, upbeat, caring Member Care Agents to provide remarkable service to our customers. Every agent should seek to create a positive experience for each customer that needs support. This position is an escalated point of contact to members who require assistance  through multiple channels including phone, e-mail, live chat, social media, etc. This is a full-time, remote position.

Product/Design

Director, Product Management (Platform)

The Care.com Platform Product team is looking for a Director, Product Management, overseeing our core technology product teams.

Engineering

Software Engineer II, Frontend

We’re looking for software engineers to join the Care.com team as we build out our technology platform for our out-of-home provider network — the products and systems that power our relationships with daycare and family childcare centers, preschools, camp providers, and other businesses providing care outside the home.

Data Science/Analytics

Manager of Business Intelligence

Looking for an outstanding Manager of Business Intelligence to join and led a team at Care.com! We are the largest global technology platform for online care services, helping families, businesses, and corporate employees find high-quality care for their kids, pets, parents, and homes. We're seeking innovative, entrepreneurial, and genuinely nice people to join our team!

Caregivers

Childcare Provider, Full-time; Seattle, WA

Sales/Business Development

Sales Manager- Marketing Solutions

The Sales Manager- Marketing Solutions position oversees a team of 10-15 Marketing Solutions Specialists selling B2B advertising and staffing solutions. You’ll work side by side with your team to teach them sales fundamentals and strategy, assist with sales calls, and monitor performance.  If you’re the kind of leader who likes to roll their sleeves up and get in the fray, this is the job for you!

Caregivers

Childcare Provider, Part-time; San Jose, CA

Caregivers

Childcare Provider, Part-time; Greater Boston Area

Member Services/Operations

Social Media Support Representative

As a Social Media Support Representative you will monitor SiteJabber, TrustPilot, Twitter, Facebook and other platforms to identify and respond to posts and reviews that require assistance from the Member Care Team. You will provide direction, support and ensure all members are addressed in a timely manner and provide world class service and assistance.

Caregivers

Childcare Provider, Part-time; Seattle, WA

Business Operations

Network Safety Vetting Specialist (Part-time)

This position is responsible for initial and periodic vetting of our BUC network providers which includes, childcare agencies, agency caregivers, daycare centers, family childcare centers and adult care agencies. Position requires continuous network monitoring including escalation management and ability to make decisions on network eligibility to ensure Care.com’s quality and safety guidelines are met.

Engineering

Applications Architect

We are seeking a highly motivated individual to join the Technology team as an Architect. The candidate would join a small, agile team responsible for building a platform to support our community team. The candidate will be responsible for the analysis, design, programming, testing, documentation, and implementation of new product features. 

Business Operations

Member Services Researcher (Parenting & Education) (Full-time)

The LifeCare Researcher is responsible for researching, finding, and contacting resources that support and assist our clients. A LifeCare Researcher is tasked with locating the most appropriate community based resources to match a client’s presenting need. Researchers contact these resources directly to assess the appropriateness of their services and to determine whether those resources will suit the presenting needs of their clients. Some areas of need in the Parenting and Education are prenatal resources, child care options, adoption, academics, and special needs.

Caregivers

Childcare Provider - Part-time; Grand Rapids, MI

Member Services/Operations

Expert Assistance Specialist (Full-Time)

Care.com is looking for a Specialist to assist families who are looking for help finding caregivers through the Care.com platform.

Engineering

Senior iOS Mobile Developer

We are seeking a highly motivated individual to join the Technology team as a Senior iOS Mobile Developer. The candidate would join a small, agile team responsible for building a platform to support our community team. The candidate will be responsible for the analysis, design, programming, testing, documentation, and implementation of new product features.

Marketing

Director of eCommerce & Marketing Strategy (LifeMart)

The Director of eCommerce & Marketing Strategy for LifeMart is responsible for merchandising the LifeMart product offering and optimizing the user experience to positively impact KPIs. This includes the ability to measure performance, gather insights, and make strategy recommendations in multiple areas including: member acquisition/retention, site engagement, email marketing, and merchant performance. The Director of eCommerce & Marketing Strategy will work with product, marketing and creative resources and coordinate all user experience testing and enhancements. The director will set the performance objectives and measurement criteria, and track results. Candidate is expected to possess a fundamental understanding of ecommerce, product/service merchandising, usability design and testing.

Product/Design

Product Manager, Supply & Operations

In this role, you will be a Product Manager for our Supply and Operations team — the products and systems that enable our relationships with all care providers in the Care.com ecosystem.

Sales/Business Development

General Sales & Business Development

Interested in a career at Care.com, but don’t see a role that best fits you right now? Submit a general Sales application here, and we’ll review your qualifications for upcoming openings!

Business Operations

Customer Care Specialist (Legal/Financial)

The LifeCare Specialist is responsible for conducting needs assessments and research for community resources related to a clients’ presenting situation or identified need. In this role, the Specialist must use their educational background and institutional knowledge to interpret and assess client requests. They must demonstrate and utilize problem solving skills, effective communication techniques and strong interpersonal skills. In addition to client interactions, a Specialist is directly responsible for locating and contacting community resources and assistance to help meet his/her clients’ needs. Independent judgment and discretion is expected when locating the most appropriate resources and assistance for clients. Client interactions are via telephone, web, chat, and email.

Product/Design

Senior Product Manager - Bookings

As the product manager for our Bookings team, you will be at the forefront of evolving how families find care for all that they love. You’ll help our members find and book quality caregivers quickly and easily directly on our platform, and lead the experience end-to-end. From evolving our bookings experience for a date night babysitter, to growing the service to other key markets and verticals, you’ll drive a crucial part of Care’s business and product forward. You'll lead a dedicated team of hardworking engineers and other cross functional partners to expand this important product line and give users a stellar user experience along the way.

Business Operations

Parenting & Education Specialist

The Parenting & Education Specialist is responsible for conducting needs assessments and research for community resources related to a clients’ presenting situation or identified need. In this role, the Specialist must use their educational background and institutional knowledge to interpret and assess client requests. They must demonstrate and utilize problem solving skills, effective communication techniques and strong interpersonal skills. In addition to client interactions, a Specialist is directly responsible for locating and contacting community resources and assistance to help meet his/her clients’ needs. Independent judgment and discretion is expected when locating the most appropriate resources and assistance for clients. Some areas of need in the Parenting and Education are prenatal resources, child care options, adoption, academics and special needs. Client interactions are via telephone, web, chat, and email.

Engineering

Senior Manager, Software Engineering

If you’re a Software Engineering Manager who has a track record of delivery and you lean towards product thinking and believe that excellence in tech facilitates excellence everywhere, we're looking for the type of manager who is a fearless coach and realizes the team is the foundation for success. We’re busy migrating our legacy WebForms/C# app into microservices (.NET Core/Golang) and SPAs. We speak in a lot of boxes and arrows, nouns, and verbs. You’ll help decide ‘what’ we do and empower the team to figure out ‘how’. Your decisions will have a lot of influence on the business and you’ll be surrounded by excellent team members.

Marketing

TV Media Buying Assistant

The media buying assistant will help with the day-to-day management and maintenance of the national TV buys within our Marketing team.

Business Operations

Director of Town + Country Resources

As Director of Town and Country Resources, you will define the business strategy for the company and run the staffing agency operations to meet or exceed established financial goals. Town and Country employs approximately 20 office staff and hundreds of on-call domestic staff. You will collaborate and strategize with five experienced team leads who will report directly to you.

Sales/Business Development

Strategic Account Manager

Care.com's Care@Work solution provides employees with care options for almost any set of circumstances - from parents to executives on the go, our services help busy people make it work when they are at work. The Care@Work unit is focused on expanding market penetration, products, and services within the B2B space.  The Strategic Account Manager will play an integral part in building the Care@Work business and driving profitability through the client portfolio.  As a member of the Care@Work team, the Strategic Account Manager serves as the primary business contact for Care@Work clients and is expected to consistently provide excellent client service to accounts, as well as represent client needs and goals within Care.com. 

Product/Design

Product Manager, Supply & Operations

In this role, you will be a Product Manager for our Supply and Operations team — the products and systems that enable our relationships with all care providers in the Care.com ecosystem. This role is focused on supporting individual caregivers on the supply side of the marketplace - including attracting new caregivers to join, collecting and sharing their qualifications and experience, ensuring the safety of our members, and ultimately helping them land caregiving jobs.

Engineering

Software Engineer II, Backend

Care.com offers of an array of services that enable families to find, manage and pay for care and provide employment opportunities for caregivers. Our engineering organization is reimagining our tech stacks and consolidating to a single cloud native platform so we can test and learn faster. The new platform is composed of gRPC microservices and Lambdas in Go, Kafka streams, DynamoDB, Elasticsearch, GraphQL, and micro-frontends on Node and React. We're utilizing industry best practices and tools like OpenTelemetry, Splunk, Github, SignalFX, Figma, and others to make our lives easier.

Member Services/Operations

Backup Care Specialist (Full-time)

The Backup Care Specialist provides customer service support for clients with backup care needs for their children, dependents or adult loved ones. In this role, the specialist is responsible for determining the client’s eligibility requirements, assessing and reviewing his/her specific needs; explaining the backup care program available to them; documenting the details of the request in case management system; conducting research and contacting providers; contacting client with identified resource and conducting follow-up to ensure client satisfaction. Client interactions are via telephone, web, chat, and email.

Product/Design

Senior Project Manager

The Program Management Team at Care.com is critical to ensuring the efficient and effective translation of corporate priorities into tactics and execution. This team sits between the executive team and the functional teams that design, build, market and support the product ensuring processes are effective and teams are executing at peak capacity.  The Program Manager will manage cross-squad or team initiatives and stand-alone projects in different areas of the organization. In this role you will also be helping to design and implement agile-based processes to enable multiple teams like design, copy, product, technical development, and QA operate efficiently. If you like to be busy, have visibility and exposure to all departments, this position is a great choice!

Caregivers

Childcare Provider (Other U.S. Locations)

Caregivers

Childcare Provider, Part-time - Denver, CO

Business Operations

Backup Care Specialist (Part-time)

We are looking for motivated people that are interested in working from home as a Backup Care Specialist. The Backup Care program provides last-minute childcare to families when their regular childcare falls through. The Backup Care Specialist will match families with pre-screened caregivers. The ideal candidates work well in fast-paced environments. The position is part-time & remotely based. We will provide you with a laptop for work purposes.

Product/Design

Senior Product Manager, Emerging Verticals

Th Senior Product Manager will be a part of our Emerging Verticals team, an entrepreneurial group responsible for Care.com’s exploration and expansion into new industries. You’ll be creating and testing innovative products and services to add to our family care portfolio and help service families through all stages of life. You’ll be bringing concepts to market in a scrappy way, with the luxury of having full support of an organization with greater investment potential. The ideal candidate is data driven, acts with a sense of curiosity and urgency and can empathize with our users. You can successfully motivate teams to solve customer problems. You should be flexible – able to jump from creating a product vision to immersing yourself with implementation details. Lastly, you should be collaborative, facilitating cross-functional alignment and decision making.

Finance/Accounting

Accounts Payable Specialist

The role is to complete payments and control expenses by processing, verifying and reconciling invoices.

Sales/Business Development

Marketing Solutions Specialist (Inside Sales)

The Marketing Solutions Specialist will proactively build client relationships while consistently achieving and exceeding revenue objectives. This position calls for a high-energy relationship builder who can identify key client managers, navigate business terms, and secure partnerships that are mutually beneficial to Care.com and our clients.

Product/Design

Product Manager, Growth Team

As the Growth Product Manager, you’ll work on supporting growing and optimizing our customer and provider experience. You’ll need to solve problems borne from the intersection of data and customer empathy. For example: How can we build trust? How can we create a highly personalized experience? What positioning and messaging works for our customers and providers?

Finance/Accounting

Payroll Manager

Payroll Manager in a position that oversees the payroll team with responsibility for ensuring the accurate and timely completion of payroll. This position will report into the Senior Director of Operational Accounting.

Caregivers

Childcare Provider, Part-time; Los Angeles, CA

Engineering

Principal Software Engineer, Backend

We are seeking a highly motivated individual to join the Technology team as a Principal Software Engineer. The candidate would join a small, agile team responsible for building a platform to support our community team. The candidate will be responsible for the analysis, design, programming, testing, documentation, and implementation of new product features.

Product/Design

Product Manager, Supply & Operations

As a Product Manager for our Supply and Operations team, you will work on the products and systems that enable our relationships with care providers in the Care.com ecosystem. This role is focused on supporting individual caregivers on the supply side of the marketplace - including attracting new caregivers to join, collecting and sharing their qualifications and experience, ensuring the safety of our members, and ultimately helping them land caregiving jobs.

Engineering

Senior Software Engineer, Backend

Care.com offers of an array of services that enable families to find, manage and pay for care and provide employment opportunities for caregivers. Our engineering organization is reimagining our tech stacks and consolidating to a single cloud native platform so we can test and learn faster. The new platform is composed of gRPC microservices and Lambdas in Go, Kafka streams, DynamoDB, Elasticsearch, GraphQL, and micro-frontends on Node and React. We're utilizing industry best practices and tools like OpenTelemetry, Splunk, Github, SignalFX, Figma, and others to make our lives easier.

Member Services/Operations

Customer Care Specialist (Full-time)

The LifeCare Specialist is responsible for conducting needs assessments and research for community resources related to a clients’ presenting situation or identified need. In this role, the Specialist must use their educational background and institutional knowledge to interpret and assess client requests. They must demonstrate and utilize problem-solving skills, effective communication techniques, and strong interpersonal skills. In addition to client interactions, a Specialist is directly responsible for locating and contacting community resources and assistance to help meet his/her clients’ needs. Independent judgment and discretion is expected when locating the most appropriate resources and assistance for clients. Client interactions are via telephone, web, chat, and email. Some areas of need in the Daily Needs area are relocation, financial assistance, home repairs, pet sitting, and health & wellness.

Sales/Business Development

Senior Manager of Merchant Sales, LifeMart

The Senior Manager of Merchant Sales, LifeMart is responsible for securing new merchant partnerships for the LifeMart platform. The goal is to expand the quality and quantity of our merchant base in strategically assigned areas of need. This role entails both selling advertising on the platform, and also procuring and developing new performance-based partnerships. While the primary objective is to secure great discounts for our members, the role will also entail meeting a quota in terms of contributing revenue to the LifeMart team. Additionally, it is expected the role will support the CSM team in securing client-related merchant requests and other strategically motivated initiatives as dictated by management.

Caregivers

Childcare Provider, Part-time; San Diego, CA

Caregivers

Childcare Provider - Part-time; Milwaukee, WI

Sales/Business Development

Network Development Representative

The Network Development Representative is responsible for identifying, building relationships and contracting with businesses in order to enhance the Care.com backup care network.

Business Operations

Safety Investigator (Part-Time)

Care.com is looking for a Level I Safety Investigator to provide part-time after-hours (evening and weekend consistent availability required) to support the Trust & Safety Incident Response Team. This team is responsible for: • Reviewing all reported safety incidents • Triaging and conducting investigations on safety cases • Supporting the security and safety of the Care.com Community

Engineering

Senior Software Engineer, Fullstack

We’re looking for software engineers to join the Care.com team as we build out our technology platform for our out-of-home provider network — the products and systems that power our relationships with daycare and family childcare centers, preschools, camp providers, and other businesses providing care outside the home.

Business Operations

Safety Investigator (Full-Time)

Care.com is looking for a Level II Safety Investigator to support the Trust & Safety Incident Response Team! This team is responsible for: • Reviewing all reported safety incidents • Triaging and conducting investigations on safety cases • Supporting the security and safety of the Care.com Community

Sales/Business Development

Sales Onboarding and Training Specialist- Marketing Solutions

The Sales Onboarding and Training Specialist is responsible for the onboarding and training of new sales classes.  You’ll be the among the first people they meet at Care.com, and you’ll help to set the stage for their future in sales! 

Caregivers

Childcare Provider, Part-time; Portland, OR

Engineering

Data Architect

We are seeking a thought leader to help us build out the data architecture of our world class Data Lake and Data Warehouse. The ideal candidate has expertise in data modeling, data warehousing, cloud architecture, and cloud migrations. Our tech stack includes Snowflake, Kafka streams, S3, Splunk, and Tableau.

Marketing

Associate Marketing Manager, CRM

Care.com is looking for an Associate Marketing Manager to support a fun and fast-paced Marketing team with a focus on the lifecycle of our members in a double-sided marketplace! In this role, you will build, QA, schedule, and run post-deployment analysis on transactional, triggered, and promotional campaigns across all channels (email, push, SMS, in-app, on-site). These efforts will help to drive acquisition, revenue, product utilization, and retention. As part of a team constantly looking to drive better and longer-term engagement with our customers, you’ll need to be comfortable with data to power automated workflows and dynamic HTML builds. We work in a test and learn environment to continuously improve the performance of campaigns. 

Caregivers

Childcare Provider - Part-time; Chicago, IL

Engineering

Experienced Engineers, Multiple Levels

Calling all Engineers! All skill levels and disciplines welcomed (Full-Stack, Client, Server, Data). Care.com is focused on hiring people that subscribe to the culture we are working hard to cultivate and protect. Successful businesses that are driven by high performing teams ALWAYS invest in their people. Come be a part of this amazing journey with a mission-driven company. Care.com is committed to giving families around the world a helping hand.

Engineering

Senior Software Engineer

This team is responsible for product features that enable "Seekers" (the user or family that needs care) to search and match with “Providers” (caregiver) on the Care Platform. The team is building features on our next generation tech platform which provide an effortless experience for Seekers to find Providers for one-time and reoccurring care. We are seeking a highly motivated individual to join the engineering organization as a Senior Software Engineer. The candidate would join an agile team responsible for building product use cases to support our community team. The candidate will be responsible for analyzing, designing, programming, testing, documentation, and implementing new product features.

Engineering

Sr. Manager, Software Engineering

This team is responsible for product features that enable "Seekers" (the user or family that needs care) to search and match with “Providers” (caregiver) on the Care Platform. The team is building features on our next generation tech platform which provide an effortless experience for Seekers to find Providers for one-time and reoccurring care. We are seeking a highly motivated individual to join the Technology team as a Senior Engineering Manager. The candidate would join a small, agile team responsible for building a platform to support our community team. The candidate will be responsible for the analysis, design, programming, testing, documentation, and implementation of new product features. 

Caregivers

Childcare Provider, Part-time; Riverside, CA

Caregivers

Childcare Provider, Part-time; Philadelphia, PA

Caregivers

Childcare Provider, Part-Time; Boulder, CO

Engineering

Senior Android Mobile Developer

We are seeking a highly motivated individual to join the Technology team as a Senior iOS Mobile Developer. The candidate would join a small, agile team responsible for building a platform to support our community team. The candidate will be responsible for the analysis, design, programming, testing, documentation, and implementation of new product features.

Engineering

Senior Data Engineer

The Data Engineer will be focusing on building out data feeds and tooling from our application platform and enable rapid ingestion into our centralized data lake. The Data Engineer will work across and with functions and application teams at Care.com to rationalize data and design, build and maintain reusable data feeds which and ultimately empower analytics consumption at Care.com.

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