Senior Business Intelligence Analyst

About Care.com 

Care.com is a consumer tech company with heart. We’re on a mission to solve a human challenge we all face: finding great care for the ones we love. We’re moms and dads and pet parents. We have parents and grandparents so we understand that everyone, at some point in their lives, could use a helping hand. Our culture and our products reflect that.

Here, entrepreneurs, self-starters, team players, and big thinkers unite behind a common cause. Here, we’re applying data analytics, AI, and the latest technologies to solve universal problems and connect people in new ways. If you like having autonomy, if you thrive on collaboration and building new things, and if you’re all about using your talent for good, Care.com is the place for you.

What Your Days Will be Like:  

The Senior Business Intelligence Data Analyst will be part of our centralized BI team at Care.com, which serves multiple departments and business units for their analytical and business intelligence needs. The team works closely with business and technical teams, overseeing data structures and quality while also ensuring that data is properly leveraged to inform business decisions.

The Senior Business Intelligence Data Analyst will work with various departments across Care.com to understand their analytical questions, then collect, manipulate, and analyze data from different sources using a variety of techniques - ranging from simple data aggregation to complex data mining. S/he will interpret & present analytical results to different business stakeholders.

The ideal candidate will have 6 years of professional experience as a Business Intelligence Analyst and a degree in a quantitative field. S/he will enjoy working with data, demonstrate strong business judgment, and be able to prioritize in a fast-paced environment.

What You’ll Be Working on:  

  • Support the business on general analysis and strategic projects; meet with stakeholders to understand analytical needs and define metrics/KPIs/reports
  • Ensure on-time & accurate delivery of regular KPIs, reports, and forecasts
  • Perform data analysis on user behavior to inform product features
  • Maintain deep and up-to-date knowledge of the data warehouse; troubleshoot data inconsistencies
  • Translate business needs into analytical tasks, documenting & presenting results
  • Build and maintain dashboards to track product usage and performance
  • Interpret results using a variety of techniques, ranging from simple exploratory data analysis to statistical modeling
  • Demonstrate a level of independence in driving analysis

What You’ll Need to Succeed: 

  • Bachelor’s or Master’s degree in Computer Science, Math, Statistics or related field
  • A minimum of 6 years of professional work experience outside of academic schooling
  • Analytically oriented with the ability to interpret trends and correlations
  • Experience distilling complex thoughts and strategies into simple, actionable recommendations
  • Strong knowledge of database & data warehousing concepts
  • Experience writing complex SQL queries
  • Knowledge of A/B testing and statistical principles (e.g. regression) 
  • Experience with R, Python, or related programming language
  • Microsoft Excel proficiency, including pivot tables, lookup functions and charts
  • Experience with Tableau or other reporting/BI tools
  • Independently capable of seeking information, solving conceptual problems, corralling resources and delivering results
  • Ability to effectively manage time, prioritize tasks and work within deadlines with little to no supervision

**Care.com supports diverse families and communities and seeks employees who are just as diverse. As an equal opportunity employer, Care.com recognizes the power of a diverse workforce and encourages applications from individuals with varied experiences, perspectives, and backgrounds.**

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Company Overview:

Care.com, an IAC (NASDAQ: IAC) company, was founded in 2006 on the understanding that quality family care is both a fundamental human need and a key driver of economic growth and empowerment. When children receive quality care in their critical formative years, they are on a path to achievement and success. Women disproportionately shoulder caregiving responsibilities, but when they have supports in place that enable them to work, our economy grows. When seniors receive quality care in their homes, healthcare costs decline with fewer hospital stays. When we have a strong caregiving workforce, all these things are possible.