Care.com is a consumer tech company with heart. We’re on a mission to solve a human challenge we all face: finding great care for the ones we love. We’re moms and dads and pet parents. We have parents and grandparents so we understand that everyone, at some point in their lives, could use a helping hand. Our culture and our products reflect that.
Here, entrepreneurs, self-starters, team players, and big thinkers unite behind a common cause. Here, we’re applying data analytics, AI, and the latest technologies to solve universal problems and connect people in new ways. If you like having autonomy, if you thrive on collaboration and building new things, and if you’re all about using your talent for good, Care.com is the place for you.
What Your Days Will be Like:
The LifeCare Specialist is responsible for conducting needs assessments and research for community resources related to a clients’ presenting situation or identified need. In this role, the Specialist must use their educational background and institutional knowledge to interpret and assess client requests. They must demonstrate and utilize problem-solving skills, effective communication techniques, and strong interpersonal skills. In addition to client interactions, a Specialist is directly responsible for locating and contacting community resources and assistance to help meet his/her clients’ needs. Independent judgment and discretion is expected when locating the most appropriate resources and assistance for clients. Client interactions are via telephone, web, chat, and email. Some areas of need in the Daily Needs area are relocation, financial assistance, home repairs, pet sitting, and health & wellness.
What You'll Be Working On:
What You’ll Need to Succeed:
For a list of our Perks + Benefits, click here!
**Care.com supports diverse families and communities and seeks employees who are just as diverse. As an equal opportunity employer, Care.com recognizes the power of a diverse and inclusive workforce and encourages applications from individuals with varied experiences, perspectives, and backgrounds. Care.com is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or an accommodation, please reach out to firstname.lastname@example.org.**
Available in more than 20 countries, Care.com is the world's leading platform for finding and managing high-quality family care. Care.com is designed to meet the evolving needs of today's families and caregivers, offering everything from household tax and payroll services and customized corporate benefits packages covering the care needs of working families, to innovating new ways for caregivers to be paid and obtain professional benefits. Since 2007, families have relied on Care.com's industry-leading products—from child and elder care to pet care and home care. Care.com is an IAC company (NASDAQ: IAC).